After submitting my numbers off of the tag provided and having 2 separate sets of keys sent that did not work. I was able to get blank keys cut which costed me 50$ because its 25$ a key I finally have replacement keys after 5 months. I will say that seatylock stayed the course with me however spending 50$ when I probably could have bought a new foldylock for 75$-100$ which would have been easier.
Love the product & appreciate the excellent customer service!
Thank you!
Changing a 1 star to a 5 star
SEATYLOCK just proved to me that they take responsibility for their actions. So honest!
I ordered three keys but only received two. SEATYLOCK refunded me the missing key instantly. Wow
Love doing business with this kind of company. Thank you so much
Great peace-of-mind having spares after often losing (and with luck,mostly finding) my key. Shipping was sooner than expected and worked perfectly. I'm delighted that you provide this service.
Extra keys, work fine. Great to have.
I ordered 2 replacement blank keys and a copy of a cut key. The blanks were sent promptly, but the cut keys are expected to arrive after approx. 6 weeks. Unless I missed a communication, I had to ask about the timeline for the cut keys. They responded promptly and I’m expecting the cut keys soon.
Thank you for shipping spare keys for my Seatlylock so fast. I was down to my last one from the originals -I keep losing my keys in the trails - and was afraid I was not going to be able to use my Seatlylock it anymore. I'm trying to be more mindful of my keys, but thank you for giving me some peace of mind. Carlos
New Keys worked great ! The only issue for me was I needed them ASAP. And it definitely takes 6 weeks.
However great communication!
The customer service was above average. What a pleasure
The replacement keys for my lock arrived on the early side of their window and they worked.
