Quality & sustainability: of Seatylock products are paramount to us. The same goes for the safety and wellbeing of our customers.
Product warranty duration: Seatylock provides a 6-month product warranty for all products, starting from the original user’s purchase date. For registered keys, this warranty will extend to a period of 3 years, free of charge. Products that do not include keys are automatically eligible for a 3-year warranty without registration.
How to apply your extended 3-year product warranty: In order to apply your 3-year product warranty you must register your key here.
How to utilize your product warranty: In case your product is defective and you choose to utilize your warranty, please contact us. Proof of purchase will be required in order to make use of your product warranty. The warranty will be provided by the place of purchase.
What does our product warranty apply to: Seatylock extends a product warranty against defects in material and workmanship to all its products. Please note that product warranty does not apply to events of theft.
What will Seatylock do: Upon return of a defective product, Seatylock will work to repair or replace your product.
