After you have placed your order, a Seatylock representative will contact you by email to complete your order
*Please note it might take about 5-6 weeks
I ordered 2 replacement blank keys and a copy of a cut key. The blanks were sent promptly, but the cut keys are expected to arrive after approx. 6 weeks. Unless I missed a communication, I had to ask about the timeline for the cut keys. They responded promptly and I’m expecting the cut keys soon.
Thank you for shipping spare keys for my Seatlylock so fast. I was down to my last one from the originals -I keep losing my keys in the trails - and was afraid I was not going to be able to use my Seatlylock it anymore. I'm trying to be more mindful of my keys, but thank you for giving me some peace of mind. Carlos
New Keys worked great ! The only issue for me was I needed them ASAP. And it definitely takes 6 weeks.
However great communication!
The customer service was above average. What a pleasure
The replacement keys for my lock arrived on the early side of their window and they worked.
thank you for getting me the correct keys for my lock
Due to covid complications, Seatylock suffered from severe delays in making duplicate keys. SO they shipped me a new lock instead for no extra charge! That's very thoughtful and gracious, not to mention a creative solution.
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